Skip to main content

Configure email sending

Use Email sending to manage the selected company's sending identities and automatic acknowledgment message.

Who can do this​

You need company:settings:manage to change these settings.

Add a sending domain​

  1. Use the company switcher to select the company you want to manage.
  2. Select Settings in the main navigation.
  3. Under COMPANY, select Email sending.
  4. In Sending identities, select Add sending domain.
  5. Enter the Domain and select Verify.
  6. Add the displayed DNS records through your domain provider.
  7. Return to Clerked and complete verification.

Configure acknowledgments​

  1. In Acknowledgments, turn on Send acknowledgments.
  2. Choose Clerked or Your domain as the sender.
  3. Enter the Send-from address or Where vendor replies go, depending on the selected sender.
  4. Enter the Subject and Body.
  5. Review the Preview.
  6. Select Save.

Use Reset to discard unsaved acknowledgment changes.

What you should see​

The sending identity shows its verification state. When acknowledgments are enabled and saved, the preview reflects the subject, body, and sender settings.

If something goes wrong​

  • If a domain remains unverified, compare every displayed DNS record with the record at your domain provider.
  • If Your domain is unavailable, finish domain verification first.
  • If vendor replies go to the wrong place, check Where vendor replies go, then select Save.

We use cookies to understand how visitors use our site.