General FAQ
Quick answers to the most common questions about Clerked.
What is Clerked?
Clerked is an AI-powered accounts payable platform. It processes invoices end to end: extracts data, matches against POs and receipts, codes to GL accounts, runs validation, routes for approval, and posts to your ERP. The goal is to take manual data entry out of AP.
Who is Clerked for?
Clerked is for AP teams, approvers, controllers, finance managers, CFOs, and auditors. Each user sees the companies and actions allowed by their assignment.
How accurate is the AI?
Extraction results depend on the source document and your company configuration. Review the extracted fields before moving an invoice forward, and correct anything that does not match the source.
Administrators can use Agent instructions and Agent Memories for repeatable company guidance.
What file formats are supported?
- PDF (most common, best results).
- PNG.
- JPG / JPEG.
- TIFF.
- DOCX.
Is there a mobile app?
Clerked is web-based. The platform is mobile-responsive, so you can review and approve invoices from your phone or tablet through any modern browser. A dedicated mobile app is not available today.
How do I get help?
- Email support@clerked.ai.
- Select Help in the lower part of the left navigation, then select Help Center or Contact Support.
The support team helps with account setup, technical issues, and any questions about using the platform.